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The goal of daily business procedures is to acquaint the individual with the basic definitions and business procedures needed to operate a floral shop on a day-to-day basis.

Plants add a touch to our homes and brighten our indoor surroundings. In the course, students will learn the plant morphology, the plant physiology, plant nomenclature and much more.

Cut flowers, even though they have been separated from the parent plant, are living, actively metabolizing plant parts. Students will explore the factors affecting quality, tips and handling, pre-treatments, care and handling terms.

In today’s market, the customers must be our focus and direction with intent, our business will be successful.

In this 24-hour, self service society, few customer-oriented personalized services remain. Delivery is a service that is very competitive and is the one commodity the floral industry has that keeps customers coming to our shops.

Merchandising is anything that is done to develop the business and move your product. The course will show you how to prepare a merchandising calendar, explain productive use of space, design, lighting, signage, and much more.

In today’s advertising market, the consumer is over exposed to commercial messages. The business must get noticed and this course will provide the tools needed for success.

Congratulations, you’ve finished all the courses. You’re now ready to register for the final examination. Be proud of yourself. You’ve accomplished what only a few have accomplished.  The final exam will be scheduled and given at a later date in person by a certified instructor.  Note: You can pre-register and purchase the exam at any time before you’ve completed the entire 12 classes.

FINAL EXAM — Non-Member Price: $140